Local Insight is developed, managed and maintained by Oxford Consultants for Social Inclusion (OCSI).
Content and information submitted by users to Local Insight is referred to in this policy as “Customer Data.”
“Customer” in this instance pertains to the subscribing organisation of Local Insight. There will be multiple individual “users” per customer.
The Information we collect and store, in order to deliver Local Insight covers:
See our Security Policy for more information on how we store your data.
Local Insight may also collect and receive the following information:
We use your information to provide and improve our services as set out below.
Local Insight may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to:
Provide, maintain and improve services and our business:
Prevent or address service, security or technical issues:
Communicate with you:
* You can control whether you receive them. You can opt-out of these at any time, by following the “unsubscribe” link in emails or via a request to email@example.com
If you have any questions on how your information is used, contact us at firstname.lastname@example.org
This section describes how Local Insight may share and disclose Information. Local Insight does not control how any other third parties choose to share or disclose information.
Local Insight uses third party providers to provide infrastructure services, and to help us provide customer support and communications.
Before entering a contract with a third party supplier we evaluate their privacy and security credentials to ensure they are suitable.
We never sell personal information, or pass it to third parties for marketing purposes without your permission.
Find out more about the third party providers we use.
We take security seriously. We take various steps to protect information you provide to us from loss, misuse, unauthorised access and disclosure.
Our current practices and policies regarding security and confidentiality of Customer Data can be found in our Security Policy.
Once a Customer ceases to be a client; no individual user data will be held longer than 28 days after closure of your account.
Local Insight may retain aggregated, non-personalised data in order to improve our services & business.
During the demo and free trial period of Local Insight; we will keep individual user data for up to 3 months after we are last in contact with the Potential Customer.
You are entitled to request a copy of the personal data that we hold, ask us to confirm that we hold personal data, and to remove any data pertaining to you. We will respond to any requests in a timely manner, and provide requested data in a machine-accessible format. To submit a Subject Access Request, please email us at email@example.com.
We reserve the right to change this policy from time to time. We will notify you if we do.